Help Center

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Frequently Asked Questions

Find quick answers to common questions

How do I get started with PayFlow?

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Getting Started

To get started with PayFlow, simply sign up for an account, verify your business details, and you can begin accepting payments within 24 hours. Our setup wizard will guide you through the process.

What payment methods do you support?

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Payments

We support all major credit cards (Visa, MasterCard, American Express), digital wallets (PayPal, Apple Pay, Google Pay), bank transfers, and cryptocurrency payments.

Where can I find API documentation?

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API

Our comprehensive API documentation is available in the developer section. It includes code examples, endpoint references, and integration guides for all supported programming languages.

How does your pricing work?

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Billing

We offer transparent pricing with no hidden fees. Our standard rate is 2.9% + $0.30 per transaction for online payments. Volume discounts are available for high-volume merchants.

Is my data secure with PayFlow?

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Security

Yes, we use industry-standard encryption and are PCI DSS Level 1 certified. All sensitive data is encrypted both in transit and at rest, and we never store card details on our servers.

How long does account approval take?

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Getting Started

Most accounts are approved within 24-48 hours. Complex business models or high-risk industries may require additional review and can take up to 5 business days.

Still need help?

Our support team is here to help you succeed. Get in touch and we'll respond quickly.

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